While Tata Motors awaits funding from the UK Government, Fiat India has successfully managed to secure a loan of $510 million from the Citigroup. Hopefully some amount of the funding will go into training Tata Motors employees to do better servicing of Fiat cars.















July 21, 2009 at 11:46 am
“Hopefully some amount of the funding will go into training Tata Motors employees to do better servicing of Fiat cars.” Not even that entire 510 Million could make them better at servicing leave alone a part of it
July 21, 2009 at 2:54 pm
LOL Sumit, you are right. Fiat has to change the attitude of their employees. I have dealt with a few Fiat dealers and it hasn’t been pleasant.
July 21, 2009 at 3:37 pm
Good and Efficient After Sales Service is not something which can be achieved over-night. A.S.S has to be consistent and it should be percieved by the customers. Unless customers percieve and approve it, money is all gone down the drain. FIAT might need another half decade to build a quality ASS and match the current levels of Maruti and Hyundai. Till then its a classic case of good cars with inconsistent/poor A.S.S back-up…