Comments on: Tata-Fiat Dealerships Not Upto The Mark

By: toraskar

toraskar — Wed, 14 Jul 2010 05:21:01 +0000

what will be the price of gear box of fiat siena-petrol model 1.2

By: Leo

Leo — Tue, 21 Apr 2009 11:31:59 +0000

Hi Guys,

I had the same experiance in Pune recently.
Tata guys are not interested in selling fiat palio.
Instade they were insisting me to buy indica vista.
Also, i went to two different (leading) dealers in Pune.
Anyone was not having a vehical for testdrive.

I dont think fiat will survive with this kind of stupid dealer service.
Someone here please convey this to Fiat.

By: Harish Kumar

Harish Kumar — Mon, 06 Apr 2009 17:02:49 +0000

It is not Ethical to take pictures inside the showrooms…It goes against the rules of all automakers..So you guys need prior permission if you need those pictures..

PS-This is present on most of the posters present in service centres and showrooms of Maruti Suzuki and Tata…The only problem is that they are not kept in any prominent location

By: zulu

zulu — Fri, 20 Feb 2009 04:55:25 +0000

been reading this blog and all about bad dealerships and no backing on after sales.
i think the verdict is universal, FIAT’s after sales is appalling. Had a similar bad experience at Sanya Motors in Delhi. a Tata dealership, when i went to see Linea. There was a staff of 5 busy gossiping. i saw and inspected the car myself and when i was leaving, they handed ,me a brochure and a price list as if this was a roadside pamphlet distribution ceremony. I even wrote to the CEO and the top dogs at fiat pune. Got nothing except a rhetorical reply and we always believe in customer service and this is just a one off case. and then even the dealer got into the act saying we believe in customer service and keep all our customers happy. BULLL….i say….somebody i know got his palio for service at their center and ended up with a f***** up vehicle and poorer by 50k.
I have an adventure myself, made the biggest mistake of my life. great product……..backed by an absolute rubbish service.
Spread the word guys………dont buy a fiat product……

By: fas

fas — Wed, 11 Feb 2009 06:41:59 +0000

That is sad to hear Joe. Firstly the Palio is not exactly a hot selling car and top of that if thats the attitude of the salesman then who would buy the car? Anyways which car did you buy eventually? Have a look at the i20, it will be good choice to complement the Corolla.

By: Joe

Joe — Tue, 10 Feb 2009 23:07:41 +0000

Hi,

I had a sickening experience with the FIAT sales people in Bangalore(Sarjapur Road). I went to enquire and take the Quote for the Paleo Stile and none of the sales people assisted me for more than 15 Mins. After I have explored the cars and asked for some assistance, even after that nobody tourned-up. Whin I said that I have to go, someone came up to me and asked “what do you want”. When I expressed my interest in buying the Paleo Stile, he just slipped me the price list. When I asked about the feature differences between various varients. He said that “I am the finance person and I will not be able to help you”. When I changed my Tone, one fat useless fat sales person with a lazy Tummy came and said that; he is busy running the Promation of Lenia and asked me to come later.

Actually I have a New Corola ALTIS, and was looking to purchase a small car for the city use. Now I have changed my mind and will never go or suggest anybody for FIAT vehicles. In real it sucks and its a disaster.

By: dipu

dipu — Sun, 11 Jan 2009 01:56:01 +0000

fas….

I meant to say that there is more to your post then you said and that what happened to you is wrong if they did invite you to take pictures. my bad. they are def within their rights to say no to pics but then as you said, they led you on before. thats wrong period.

By: nauman

nauman — Sat, 10 Jan 2009 23:24:19 +0000

i guesss fas ur just “over-reacting” its just a fault of the staaf members not of the whole fiat brand…ur just losing ur cool and blaming the whole fiat company for no justified reason…
if a product is not launched officially why would one allows a person to take its pics for his blog and even that in free….this is a disasterous example of leaking a content….which any dealer do not wants….and secondly the car you r talking about was owed by that customer…so why any one should allow any tom,dick or harry to take his cars pictures without his permission…i guesss that the dealership staff’s and the customer’s behaviour was justified….

By: fas

fas — Sat, 10 Jan 2009 18:00:46 +0000

Dipu if you notice I have not mentioned the dealers name as i have nothing against them.

By: dipu

dipu — Sat, 10 Jan 2009 17:01:07 +0000

I agree, bad service will keep away customers. Still, one bad apple doesn’t make the whole basket. There is more to your post than and it is wrong! calling all gearheads for carsumerist action against this dealer!