Mahindra has launched the Mobile Seva, a unique customer centric initiative, aimed at providing door step service solutions for its 3-wheelers and other commercial vehicles. A first of its kind initiative in the commercial vehicle space, the Mahindra Mobile Seva has been commissioned across the southern states of Andhra Pradesh, Tamil Nadu, Kerala and Karnataka. This service will also be rolled out across the country, in a phased manner. Being a major market for commercial vehicles, 30 of these mobile service vans are currently commissioned in the southern states.
Manned and operated by the company’s authorized dealers across the states, this facility will provide service and spare parts solutions to the customers at their door step, to reduce the time and effort taken to travel to the service centers. These mobile vans will travel in a fixed and specified route every day, to ensure that the customers get a reliable support from Mahindra, for their livelihood earning vehicles, anytime and anywhere they need assistance.