2023 Toyota Innova Crysta Price

Toyota halts deliveries of certain models due to certification irregularities

Toyota Kirloskar Motor has announced a temporary suspension of deliveries for three of its utility vehicles – the Innova Crysta, Fortuner and Hilux. This decision comes in light of recent revelations regarding irregularities in the horsepower output certification tests conducted on the diesel engines powering these models.

The irregularities were brought to Toyota’s attention by Toyota Industries Corporation (TICO), the entity responsible for developing the diesel engines. According to a report submitted by a special investigation committee, discrepancies were found in the horsepower output certification testing process. It was revealed that during testing, electronic control units (ECUs) with specialised software were utilised, resulting in smoother power and torque curves, albeit differing from the software used in mass production.

While TKM clarified that these irregularities did not lead to over-stating or over-claims on horsepower, torque or other powertrain-related values, the company deemed it necessary to halt deliveries temporarily. However, Toyota reassured customers that these irregularities have no impact on the emissions or safety of the affected vehicles.

Despite the suspension of deliveries, TKM will continue production and accept orders for the affected models. The company has pledged transparent communication regarding power curves to customers awaiting delivery of their vehicles. Additionally, for vehicles already dispatched but not yet delivered, TKM will provide detailed explanations to customers before proceeding with registration and delivery.

In a global statement, Toyota Motor Corporation reiterated that the affected engines and vehicles meet engine performance output standards and there is no need to stop using them. However, the company expressed deep apologies to customers and stakeholders for any inconvenience caused.

The episode underscores the importance of rigorous certification processes in the automotive industry. Toyota has vowed to work closely with relevant authorities to re-confirm data used for certification and implement appropriate measures, including conducting testing in the presence of witnesses if necessary.