Hyundai’s 24×7 Roadside assistance program extends to vehicles that are out of warranty and not any older than 6 years and can be purchased at an nominal price from the company.
Hyundai Motor India has introduced a new special extended 24×7 Roadside Assistance Program that will be available for older customers of the company whose cars are beyond the warranty period. Designed to enhance the ownership experience for customers, the roadside assistance service was started by the company in 2010 and was only available along with the purchase of new vehicles; however the new extension of the policy allows older customers to also avail the service for a hassle free ownership experience.
The 24×7 Roadside Assistance aims at providing emergency assistance services round the clock to customers across the country.
Services offered under the program include –
* National coverage
* 24 x 7 dedicated call centre (Toll Free Number 1800 102 4645)
* Breakdown & Accidental Towing
* Minor Mechanical/Electrical – On site repair
* Battery Jump Start
* Key Lock Out
* Flat tyre support
* Emergency Fuel support
* Assistance over phone
* Taxi coordination
* Legal / Medical coordination
* Custody services
Customers are benefitted with other features like ‘single point of contact’ for any kind of roadside assistance, 24×7 dedicated call centre, safe towing in case of any breakdown or accident to the nearest Hyundai dealership and pan India coverage for Roadside assistance. Coming to the eligibility criteria, the maturity of the coverage is up to 6 years from the date of delivery of the vehicle to the first customer, meaning that second hand vehicles are also eligible for the Roadside assistance program. The package is available in various coverage periods and costs Rs. 899/- for one year, Rs. 1499/- for two years and Rs. 1999/- for three years.